Reference

Legal Terms for Indonesia Accounts

Baccarat, Caishen Wins, Sportsbook and Aviator sit behind one account contract: our Legal page explains the terms, privacy choices and wallet rules before you open an account.

Account termsPrivacy requestsCookie controlsDANA OVO GoPay QRISLocal law applies
top777 Legal Terms for Indonesia Accounts
LEGAL HELP

Where to Send Legal Questions

Fast answers matter when your legal question affects sign-in, wallet access or data records.

Live chat 10:00-02:00 WIB Open the chat bubble on mobile or desktop and choose Legal or Account Access.
Email [email protected] Use email for privacy requests, correction requests or written questions about our terms.
Profile > Help > Legal request Inside your account, go to Profile, then Help, then Legal request.
DATA HANDLING

How We Handle Legal Records

Your legal rights are tied to the records we keep, so we separate account identity, wallet activity, device logs and support messages.

Account identity

We store the details you provide during registration, such as phone or email, profile name and account status.

Wallet records

DANA, OVO, GoPay and QRIS records are kept with timestamps, account references and settlement status.

Cookie choices

Cookies help keep sessions active, remember device settings and detect unusual access.

Device security

We log device type, IP range and sign-in events when you access the lobby.

Retention periods

Some records can be removed after a valid request, while payment and security records may need to stay longer for…

Correction requests

If your phone, email or wallet name is wrong, contact us before requesting a withdrawal.

Questions About Rights and Records

Legal questions usually come up before registration, after a wallet check, or when you want to change stored data. These answers explain how we handle account terms, privacy requests, cookies and access rules for Indonesia. For a case-specific answer, send the request through chat, email or the account-centre path.

You accept our account terms during registration, including rules on accurate profile details, wallet ownership and permitted access. Eligibility depends on local law and is available only where local law permits.

Yes. Email [email protected] or use Profile > Help > Legal request. We will ask you to verify the registered phone or email before we release account, wallet or support records.

Start a legal request from your account centre and describe the field that needs correction. We may ask for verification before updating records linked to DANA, OVO, GoPay or QRIS activity.

Access may pause when location signals, payment records or account details need verification. This protects the account contract and helps us confirm that access is allowed under local law for your situation.

Cookies help keep your session active, record cookie choices and detect unusual sign-in behaviour. If you block essential cookies, you may need to sign in again before sending a legal request.

Retention depends on the record type. Some data can be removed after a valid request, while wallet, dispute and security records may stay longer to meet legal, payment and account-protection duties.

Use live chat from 10:00 to 02:00 WIB for status checks, or email [email protected] for written requests. Include your registered contact and the account action you want us to check.